Archives for May 17, 2017

Technician Etiquette

Have you ever arrived at a job to make a repair, only to have the customer rant and rave for 15 minutes about the last technician or company that was there, and how they screwed the system all up? Who hasn’t, right? So what do you do? LISTEN. That’s all they want, someone to listen […]

Lazarus in Crime and Punishment’s Epilogue

The greatest obstacle in literary criticism is the inability of the reader to know with certainty the mind of the author. For all we know, the author’s intentions could have been completely opposite the general analysis. For that reason, conflicting opinions abound, and controversy rages over issues that the author most likely never intended as […]